Privacy Policy
Effective and updated: November 7, 2026
This policy explains how the independent operator of VDub (www.vdub.app) handles information when you use our video translation and AI dubbing service. Contact the operator at support@vdub.app.
Information we process
We process your email address, optional username, password hash and account verification information; uploaded audio/video; speaker reference clips, transcripts, translations, synthesized speech, subtitles and task results; task status, troubleshooting logs and support messages. If you make a purchase, we also process the order and payment-verification records needed to manage it.
Why we use it
We use this information to authenticate accounts, translate and dub your media, deliver results, recover interrupted tasks, maintain security, answer support requests and investigate abuse. Voice reference clips are used to reproduce authorized speakers in your requested dub; uploading a voice does not grant permission to impersonate its owner. VDub does not sell uploaded content or publish it as a public example without permission.
Infrastructure and third parties
VDub uses Cloudflare for website delivery, storage and security, including Turnstile on registration, and Crisp for website chat. Our processing servers and third-party AI providers process the content needed for their role, such as transcript text and translation context. Email providers deliver verification and support messages. These providers apply their own terms and privacy practices; their data handling may differ. Processing and storage may take place outside your country.
Browser storage and analytics
We use browser storage for sign-in tokens, language preferences, a first-party visitor identifier and short-lived traffic-source context. Our analytics record normalized page paths, referring domains and bounded campaign categories, and registration, verification and task-submission events. The analytics collector does not send full URL query strings or search terms. Cloudflare and Crisp may use their own cookies or browser storage. Technical infrastructure may process IP addresses and browser information for security and delivery.
Retention, deletion and your choices
Originals, dubs, subtitles and intermediate files are kept for 7 days after completion. Download them in time. The same policy applies to free and paid use. Task records and purchased credits are unaffected. Recovery files for active or failed tasks are retained separately. Files needed by unfinished automated publication are held. Backups and necessary transaction/security records follow their applicable retention requirements.
Security, age and changes
We use account access controls and protected connections, but no storage or transmission system is risk-free. Do not upload content you are not permitted to disclose to our processors. The service is intended for adults aged 18 and over. Contact us about suspected unauthorized use or a child’s data. Material policy changes will be published here; applicable privacy rights remain available.